Typical
Customer Reviews
Below are some fairly typical reviews from customers that have stayed
at the Novotel Kings Cross. They are independent viewpoints and not
necessarily the view of this web site.
"The
hotels location is also near the St Pancras Eurostar station that
bring us to Paris which was extremely convenient. The tube station
is just before that Eurostar station.
We arrived at about 8am in the morning. We weren't offered any early
check-in even though we just flew 13 hours to London. Service at the
counter was also alittle cold as I guess the staff were waiting to
change shifts.
The hotel room was big and nice with views of the Eurostar Station
and of the London suburbs. Most major attractions are a few tube stops
away so I wouldn't recommend if it you as a primary base. We had to
catch 0655 train to Paris hence it worked in our favor.
Checking out was the same brisk indifferent affair. Overall the room
was nice but the service was indifferent... Room for improvement."
"We
loved this hotel, an excellent location, three big train stations
close by so that you could Tube just about everywhere with no problem.
The hotel bar was great, and the staff couldn't have been more accommodating.
The breakfast was 15 pounds, too pricey for us oldies, but there is
a Pret a Manger right across the street with some very good (and healthy)
breakfast choices.
And don't forget Mabels Tavern, also across the street on Mablethorpe
Road but down a little, a very nice quiet...now smokefree!...pub with
excellent ales!"
"This
is one of the large, chain hotels. There's nothing particularly bad
or good in there. I can agree with other opinions in the following:
- no need to eat in (breakfast seems too expensive) in the neighbourood
you can easily have good breakfast for 6-8 GBP, instead of 15 GBP.
- the rooms are called 'superior' but they are quite small, perhaps
you should take the 'executive' to feel the difference and some more
space.
Finally, the reception staff is indeed not really well trained and
not too cooperative. At the beginning they tried to 'convince' me
that I booked two rooms and then since I checked-in after 2 p.m. I
should pay for two rooms. Yet, I managed to 'convince' them to check
it again carefully and finally they abandoned this silly idea.The
reality was that I did do two reservations: first for the weekend
and then another one for the consecutive Mon-Tue as I was staying
over on business. Of course, they didn't take a note on this, once
they understood this intricacy and should I have not reminded them
on Sun evening they would have probably cleaned my room Mon morning
and not allow me to stay in the same room.
At the end of the stay, I filled in the customer '(dis)satisfaction'
questionnaire where I described the above and to my great surprise,
I got a letter of apology in a week or so.
I
don't discourage anyone from staying there as in general it is an
OK hotel."
"This hotel is great but the staff is not friendly
They are very detached. Wrong information about taxi fares .Just not
the treatment that you would expect in a 4 star hotel.
They should teach their staff how to be friendly!" |
Possible
Alternative Accommodation
Premier Inn Kings Cross - Doubles From £90 per room
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Premier Inn
Kings Cross is a new hotel right next to Kings Cross and St Pancras rail
station. The hotel has a restuarant and bar.
Kings Cross is a major transport hub with 7 underground lines. Trains
run direct to Luton, Gatwick and Heathrow airports. |
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Thistle Euston - 4* Hotel - Doubles From £96 per room
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The Thistle
Euston is found down the western side of Euston Station, past the Ibis
and fronting a pleasant park.
A 362 room hotel offering all the standard facilities of a large
4 star chain hotel.
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Megaro Hotel - 4* Hotel - Doubles From £105
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In
the bustling heart of London’s St Pancras, opposite the spectacular
Gothic façade of the train station
Rooms with Minibar, TV, Ironing Facilities, Tea/Coffee Maker, Safety
Deposit Box, Refrigerator, Air Conditioning, Free WIFI. |
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Kings
Cross /St Pancras Hotel Map & District Briefing
We have an accurate street map of Kings Cross with the locations of
each hotel. We have verified the locations by walking each street
ourselves, they are not based on postcodes or automated mapping systems.
We also have a thorough Kings
Cross St Pancras briefing.
>>
Kings Cross St Pancras Hotel Map |
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A
List of Kings Cross St Pancras / Euston Hotels
Popular
Kings Cross Accommodation
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